We Want Happy Customers

Written by creatingyourspace on . Posted in Carpet, Hardwood, Tile and Natural Stone

Question: My home needs all new flooring. I haven’t shopped for flooring in decades and the whole process seems pretty overwhelming to me. What kind of help will I get from your salespeople? Are there things I can do beforehand to make the process easier and less confusing?

Answer: Selecting new flooring may seem overwhelming, but you can take some steps before even coming to our showroom to help you start the process. To begin, make a list of your flooring needs, including an estimate of room size and any colors. (Don’t worry about getting accurate measurements; we will do that before ordering or installing anything.) You may also want to spend some time determining your budget range. This will be easier to define once you see what’s available at the different prices.

Your next step is a visit to our website. Flooring is much more varied and interesting than it was the last time you looked. Our website provides a great way to update your product knowledge at your own pace. We also have some tools on our site that may help define your goals.

The final step is visiting our showroom. Put yourself into the hands of one of our salespeople. Their primary purpose is to help you make the best choices for your floors and they can provide a wealth of information and exciting ideas for your home. Take advantage of their expertise and before you know it, you will have a beautiful space.

Remember, we have a more important goal than making a sale. We want to make a customer. If you’re happy we’ve done our job right, and we’re happy too.

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